A free service dedicated to the most vulnerable groups.
Who are the recipients of the service
- elderly people that are not self-sufficient and/or with limited personal autonomy
- People with disabilities
- people who are temporarily in a specific condition of difficulty for health reasons
What the service offers
the service offers the possibility to carry out all the operations and practices concerning the supply of drinking water.
To use the service
Interested parties can contact the Customer Service operator at the toll-free number 800.005.191 (available from Monday to Friday from 8.30 a.m. to 7.30 p.m. and on Saturdays from 8.30 a.m. to 1.30 p.m.) who, after verifying the impossibility of solving the problem by phone, fix an appointment at the user's home to deal with the issue and solve the problem, without any additional costs.
The BrianzAcque operator will come to the appointment with a logged company car, an identification card and an intervention order he asks the customer to sign. He is not authorised to collect money in any way.
